1. Out Sourcing
SB-TECHNOLOGIES is a call center Process outsourcing and IT-Solutions provider. The company delivers voice, live chat and email support - all of which have been recognized by call center industry, clients, and partners for quality in customer service. With over 6 years experience in the call center industry, SB-TECHNOLOGIES has catered its services for businesses and organizations of varying sizes from industries of all sorts. SBT has its international call center in Dehradun. This center is located in the heart of beautiful valley.
2. Call-center Setup
The infrastructure required depends upon if you are setting up a voice based call center or just a backend operation for your client. For e.g. if you are making calls for your client in the U.S, chances are you really don't need an IPLC line. However, if you are answering the inbound calls from US then you require an IPLC line for better quality
3. Training
SBT is not only a podium of team players but also a mine of professionals. Here at SBT we
train students and corporate on communication skills and computer skills.
Salient Features Of training @ SBT
• International work atmosphere
• On-job Training opportunity
• Training by experts of industry
Audio Visuals and Role plays are important part of training at SBT because…………………..
“we hear and I forget. we see and I remember. we do and we understand”
4. Home Based BPO
SBT has come out with a revolution in the call-center market of city. With help of its own process and server SBT has made calling from home possible that too on dialer.
Procedure is simple.
• Contact team of SBT and get yourself evaluated.
• Get trained and certified by client.
• Start working and earning from home.